NRH&Co Blog

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Genesys Debuts New AI-powered ‘Xperiences’

Introduction Genesys, a global leader in customer experience and contact center solutions, has unveiled its latest innovation: AI-powered ‘Xperiences’. This groundbreaking technology aims to revolutionize the way businesses interact with their customers, offering enhanced,...

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Cyber Threats Surge for Companies Over the Past Year

Introduction The landscape of cyber threats has dramatically evolved, posing significant risks to businesses. Over the past year, companies have witnessed a sharp increase in cyber-attacks, highlighting the urgent need for robust cybersecurity measures....