Enterprise connectivity providers
NRH&CO’s Closer Look at Enterprise Connectivity Providers
Internet access and connectivity are essential for businesses, and enterprise-grade solutions offer several benefits over consumer options. Below are some of the best enterprise connectivity solution providers available to businesses in South Africa, including details about their offerings and benefits.
MTN Business
MTN Business provides a wide range of Internet connectivity solutions for South African enterprises, such as:
- Fibre
- Uncapped wireless
- LTE
- Work-from-home products
They also offer voice-based connectivity solutions, including:
- Voice over Internet Protocol (VoIP)
- Hosted PBX
- Hosted IPBX
- Video conferencing
- Hosted contact centre services
For mobile connectivity, MTN Business sells:
- Mobile voice
- Bulk SMS and messaging
- Enterprise mobility management products
Their ICT solutions help businesses manage costs, streamline and improve communications, and protect valuable information.
BCX
BCX, owned by Telkom, offers secure, application-centric networks with a wide footprint in Africa, Europe, and the Middle East. Their offerings include:
- Software-defined suite of solutions for business applications, data storage, multi-access connections, data analytics, and collaborations
- Software-defined networking solutions offering end-to-end connectivity
- Internet services such as fibre to the business, DSL, enterprise and retail Wi-Fi, and satellite Internet
- Dedicated Internet service with fast, symmetric upload and download speeds and ultra-low latency
Telkom Business
Telkom Business provides a comprehensive suite of products and services, including:
- Voice, Internet & data, smartphone and laptop contracts, and digital services such as cyber security and productivity tools
- Internet & data solutions like fibre, DSL, LTE, mobile data, and APN products
- Smartphone offerings from brands like Apple, Samsung, Oppo, Huawei, and Honor with 24 and 36-month contracts
- “Yep!” services, which include social media and web marketing solutions, and a website builder
Dimension Data
Dimension Data’s digital solutions help South African businesses accelerate digital transformation, offering:
- Network consulting services and managed enterprise, mobile, and wireless networks
- Managed enterprise networks supported by automation, artificial intelligence for IT operations (AIOps), and predictive analytics
- Internet of Things (IoT) solutions connecting millions of sensors, robots, vehicles, and edge devices to the cloud
Liquid Intelligent Technologies
Liquid Intelligent Technologies provides enterprise-grade connectivity products tailored to growing business needs, including:
- Dedicated Internet access services
- Big Blue Internet
- Satellite Internet
- Ethernet services such as Ethernet private line, Ethernet virtual private line, and Ethernet private LAN
- SD-WAN
- Endpoint protection
- CloudConnect
- Office 365 Enterprise
- Guest and business Wi-Fi solutions
Benefits of Enterprise-Grade Connectivity Services
One of the significant benefits of enterprise-grade connectivity services is the inclusion of service-level agreements (SLAs). SLAs stipulate agreed levels of performance between a business and service provider, including bandwidth and uptime, which are consistently tracked and monitored. They also specify timeframes for addressing and troubleshooting issues, ensuring a higher level of service reliability compared to consumer-level products. Enterprise-grade connectivity provides secure, high-capacity bandwidth, guaranteeing certain performance levels and uptime, making them more expensive but highly beneficial for business operations